Already a mystery diner or want to find out more about how to become a Tipps mystery diner? Head over to our Tippsters' website to find out more

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Mystery Dining done right!

Cost effective, tech-enabled mystery dining solution for the F&B sector. We use WhatsApp to collect crucial information at your premises and deliver unlimited insights in real-time. That way you always have your finger on the pulse.

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Get Unlimited Mystery Dining Visits
for £50

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Why should I use Tipps mystery dining?

In the past, mystery dining was the primary method for obtaining insight into customer opinions, but it was very expensive. This resulted in patchy feedback which did not provide an accurate portrayal of the true customer experience.

Tipps solves this problem by providing an affordable and accessible solution for unlimited mystery dining visits. Unlimited feedback gains you the most accurate insights to make essential improvements to your business at a fraction of the cost of traditional mystery dining options.

You always get more with Tipps

Cost Effective

Unlimited Visits

Tipps is a technology-driven solution that enables us to provide an unlimited number of mystery dining visits for a fixed fee of £25 per month. The more visits, the more in-depth your understanding of your restaurant will be.

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Mystery Diners

Genuine Diners

Tippster Mystery Diners are genuine foodies who are part of our reliable network of trustworthy individuals, thus providing you with a more honest and precise understanding of your customers' true opinion.

Who are Tippsters

We use Whatsapp

Discreet Visits

Our Tippsters use WhatsApp to blend in as customers seamlessly, and respond to questions in real-time, which eliminates the concern of missing or overlooking significant aspects of the evaluation.

Why Whatsapp?

Real-time Reporting

Instant Insights

In case of a problem, can you afford to wait? With Tipps, every time one of our Tippster mystery diners completes a mission at your establishment, you have the option to receive their report immediately, in real-time.

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Criteria
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Price
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Insights and Feedback
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Evaluator Motivation
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Evaluation Method
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Report Frequency
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Already in a Contract
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Joining
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At the core of Tipps lies reporting, which serves as the lifeblood of the platform. Our primary objective is to create reports that are user-friendly and easy to navigate, allowing businesses to view and manage feedback obtained from mystery dining, mystery shopping, and QR surveys. These reports will be available in real-time and for specific time frames, providing businesses with valuable insights into their operations

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More Tipps Products

More solutions to boost your feedback and improve your business

Quick Tipps is a convenient way for customers to give feedback via QR code and WhatsApp, and for businesses to proactively manage it, preventing negative reviews and protecting reputation. With real-time feedback  issues can be quickly identified and resolved.

Quick Tipps

A great way for staff to provide excellent customer service is to have them experience it first-hand. The best way to do this is by sending them on mystery dining missions to your restaurants, where they can learn customer expectations while observing your standards.

Staff Tipps

We are present in 3 continents

Tipps, a rapidly growing company, is currently in the process of extending its global reach. As of now, the company has already made a significant impact in three prominent locations - London, Texas, and Dubai. However, this is just the beginning of our journey, and we are committed to exploring more opportunities to establish our brand worldwide.

As we continue to expand, we are actively seeking potential partners who share our vision and are interested in collaborating with us.

If you are interested in exploring the opportunity to work with us, please do not hesitate to reach out to us. We welcome potential partners from all corners of the world.

Speak to us

Catch up on the latest from our blog

February 8, 2023

QR code customer surveys

Quick Tipps Customer Surveys via QR Code: An Innovative Way to Gather Feedback. Gathering customer feedback is essential for any business looking to improve their products or services. With the rise of technology, there are now multiple ways to gather customer opinions, and one of the most innovative is through the use of QR codes.
Read More
February 11, 2023

What is mystery dining?

Mystery dining, also known as "secret dining" or "mystery guesting," is a technique used by restaurant businesses to assess the quality of their service and food offerings. Like mystery shopping, which is used by companies across various industries to evaluate customer service, mystery dining involves a "mystery diner" who visits a restaurant and provides an anonymous evaluation of their experience
Read More
April 13, 2023

Extra Cash Bonuses!!

Extra Cash Bonuses!! Great news for mystery diners!! At Tipps.co.uk, we are excited to announce that we are now offering extra cash bonuses on top of the meal refund for some missions. This means that mystery diners can earn even more money for their time and effort.
Read More

Don't take it from us...
take it from our customers

"I've worked in the food retail industry for 20 years and with many Mystery shopper and NPS programs. Tipps has managed to develop a solution that is not just easy for its user but also interactive and simple. They are a dynamic bunch that carefully listen to the needs of their client and partner and act and react quickly.... far better and way more accommodating than other mystery dining companies." 

Nicolas Barnoin

Managing Director at Island Poké

“The Mystery dining feedback that Tipps provide is essential for upholding our standards at Notes. All the customer journeys and questions are bespoke and the Tipps team are always on hand to support when needed.”

Robert Robinson

Former VP & Co-Founder & Director at Notes Coffee Roasters & Bars

"I've worked in the food retail industry for 20 years and with many Mystery shopper and NPS programs. Tipps has managed to develop a solution that is not just easy for its user but also interactive and simple. They are a dynamic bunch that carefully listen to the needs of their client and partner and act and react quickly.... far better and way more accommodating than other mystery dining companies." 

Nicolas Barnoin

Managing Director at Island Poké

And this is what mystery diners
are saying about us

Ausra

Kings Cross
December 2, 2023

Very quick and  efficient way to complete the mystery dining. (10/10)

Tom

Southbank
December 1, 2023

Love that no app is needed (10/10)

Rebecca

Gherkin
December 22, 2022

Easy straight forward questions to answer and understand (10/10)

James

Wimbledon
November 22, 2022

Was easy to follow  the instructions, very fast and intuitive (10/10)

Fancy some more? Check our honest reviews

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