Tipps App

Daily Feedback

YOUR EYES & EARS
Feedback dashboard screen, question and venues
REGULAR, HONEST FEEDBACK

The Tipps system of feedback and rewards gives you the opportunity to turn your existing customers into your eyes and ears on the ground.

Customers answer a few simple questions about their experience and in return they earn TippCoins which they can spend on a reward of their choice. Regular, honest feedback from authentic customers

Benefits

HOW TIPPS HELP
CLOSED-LOOP FEEDBACK

All feedback generated on Tipps comes straight to you. Nothing is posted online and Tippsters do not see other people’s answers, scores or comments. Customers must be at the venue to leave feedback.

DISTRIBUTED QUESTIONS

Tipps uses a system of distributed questions to get the answers you need. Each customer answers three questions generated for them by the app from a longer list of questions chosen by you.

STRUCTURED SURVEYS

Each customer is asked to answer questions, give an overall rating, leave freehand feedback and mention a member of the team that has done a good job – quick for the customer and easy for you to analyse

COMPLETE CONTROL

You have complete control over all parts of the system via the Tipps Partner Control Panel. You can decide what questions to ask, what rewards to offer and update every element of the system in real-time

Customer Journey

FEEDBACK = REWARDS
Tippsters user journey, venues screen
FIND A VENUE

Using geolocation the app can tell users which venue is nearest. Customers must be in the venue to leave feedback.

Tippsters user journey question, rating screen
QUESTIONS & SURVEY

The app generates three questions for each customer. The Customer then leaves overall rating and has the option to leave more feedback, name check a member of the team and mark feedback as important.

Tippsters user journey earn tippcoins screen
EARN TIPPCOINS

For each question they answer the customer earns TippCoins that they can collect across all venues they visit.

Tippsters user journey reward screen
CLAIM REWARDS

Customers can choose a rewards of their choice to spend their TippCoins on.

Wrap It Up

“Tipps Daily Feedback has increased the customer feedback data points received tenfold compared to traditional feedback forms. Tipps makes it easy for our customers to reward them for feedback.We recently introduced Tipps Mystery, and we’re delighted with the quality of data being received.”

”James Stone, Head of Operations”

Reporting

TIPPS DASHBOARD
Analytics, Dashboard home screen and Feedback Screen
EASY TO DIGEST DATA

All data generated on Tipps is available to you immediately and in real time. We offer a range of ready-made reports to allow you to easily and quickly digest the data available. Bespoke reports are available meaning that with Tipps, anything is possible.

Tipps Pricing

A COST-EFFECTIVE SOLUTION

All data generated on Tipps is available to you immediately and in real time. We offer a range of ready-made reports to allow you to easily and quickly digest the data available. Bespoke reports are available meaning that with Tipps, anything is possible.

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Contact

START A CONVERSATION

Use the form below to contact us and we can tell you more about Tipps Daily Feedback and the other products we offer to complement it.

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